Showing posts with label Kurt Kinetic. Show all posts
Showing posts with label Kurt Kinetic. Show all posts

Thursday, February 14, 2013

The Great Indoors


 Kurt Kinetic trainers all lined up at a local drop-in, indoor bike training session.



Full disclosure right up front - I've always hated indoor bike training! I have always been an outdoor-guy. No matter the weather, generally speaking I would prefer to be outdoors. However, living in the places that I have lived most of my life, that has meant dealing with white (with snow) or very wet (with rain) winters.


Back when I was far more serious about my training, my winters consisted of a lot of running and a lot of cross-country skiing. I would sprinkle-in some swimming and, a couple of indoor bike training sessions. In those days, indoor bike training was done, in solitude, in a dark, basement on a "wind-trainer" that roared like a 747 at take-off! Because, I did not really find the whole experience that enjoyable, I made it short and sweet - get-on, warm-up, knock out some really hard intervals, or a 20 min all out TT effort, warm-down, and done! Total time - one hour maxium.

With all the skiing and the steady diet of higher intensity indoor cycling efforts over the winter, I found that I could jump back on the bike in the spring ( mid to late March) and ride up-wards of 100K at a decent pace. I had not really lost all that much despite a low volume of cycling for nearly 4 months.

Today, for triathletes and road cyclists, indoor riding is all the rage. Some still do the solo-thing in their basement pain-caves and dungeons, but they can get very sophisticated these days wth all the training tools and software at the modern athletes disposal.

What seems to be even more popular are group training, with trainers either in ad hoc places (see picture above in a local church hall) or at more sophisticated and dedicated indoor training venues, built out specifically for this purpose, often with dedicated trainers by Computrainer, or other suppliers all hooked up, so that everyone can monitor wattage or other metrics and even, "race" one another!

Knowing what we know now about training with power, these indoor training sessions, away from the distractions and variables of the open road, can be very beneficial for triathletes and cyclists. Training loads and sessions can be very specific. The group environment can help as well. With a great group and a good ride leader ( A roll my wonderful wife Paolina Allan has fallen in love with - in another life she must have been a drill-Sargent!) people can be encouraged along, to levels of effort that, may not have been achievable training on their own, on the open road. In fact, it's not unheard of for some really dedicated folk to be more fit in the spring, coming off a winter of super focused indoor bike training, than later on in the year after logging more outdoor miles!

Of course, for me, personally, nothing beats the open road, and the wind in my face. However, I've learned to move my loathing of indoor training, to not quite love, but something that I will put up with for a few months, so that I can maintain, those gains from all the riding done in the great outdoors in spring/summer/fall. I've even attended a few group-sessions over the last couple of winters and, they have been fun - I can see the attraction. We are social animals. Getting together with like minded people to work hard a sweat for a couple of hours, can be "fun"!

My routine is still more or less the same as years ago. A few higher intensity sessions each week on the trainer, mixed in with some time on the rollers as well. Rarely more than an hour at a stretch. My inputs are not power or heart-rate, but some good music. That's all I need to keep me motivated. There is even a web site for that - check out Velo-Beats. Great tunes for riding indoors. The goal - as it was back then, be ready to hit the open road in the spring, ready to ride!

How's your indoor cycling going?

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Wednesday, November 24, 2010

Customer Service - What does it mean?


In past three weeks as fate would have it I have needed to contact three different companies in the tri/bike space about some minor issues/problems. I received two amazing responses and one I am not sure what to do or how to categorize, but most would consider, this company's response bad.

I'll start with the not so good . . err bad. Let me first say that I am a huge fan and user of this companies product. However, I'm having some problems with a piece of equipment so I go to this companies very well designed and stylish web site and I find the "Contact Us" form. Explain my problem in a nice way and send in the query. I wait a week and I hear nothing. At about 10 days I send another note through the "Contact Us" form (there is no phone/email info on the site). Another week goes by and nothing. I find this company on Twitter, not trying to out them or be an ass, I send a nice neutral Tweet in their direction about what is the best way to make contact about a customer service issue and how long should I wait for a response. Nothing back. This company is considered a leader in their particular product category. Since I don't know the full side of the story, from there side, I will not name them in this post.

A part broke on one of our Kurt Kinetic indoor trainers (the roller wheel adjustment knob). Go to Kurt Web site and get the Customer Service number. I phone and within 30 sec I have a live person in the CS area on the phone who asks, "How can I help". I explain and she then asks for my address and where she can mail me the part. In less than 2 minutes we are Done! No charge and the part is at my door a week later. Bam!

Have some questions about Speedplay pedals and pedal spindle lengths for my wife's Speedplay pedals. Go to Speedplay's site, find the contact form and submit query. Less than 24 hours later I have a personal eMail back from "Mike" explaining clearly and in detail what my options are. I have some further questions which I fire off in an email and minutes later, "Mike" get's back to me. Another Bam!, problem solved!

Obviously the last two are what I would consider amazing customer service and we would hope this is the way it always ends, but we know that is not the case. Still not quite sure what to make of the first company's response.

What's your most recent Customer Service story - good or bad ( Hopefully we get more good than bad!)?

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Friday, January 9, 2009

"Training"

Last night I did an hour of "Song In - Song Out" on the Kurt Kinetic Trainer. This is a favorite indoor bike trainer workout of mine.

Warmed up for 10 or so minutes and then started to ride hard for one song and then spin easy for the next song on my new MP3 player - and just keep repeating that for 60+ minutes. It's a good workout. I try and go max effort for the hard bits. Problem is you never know exactly how long the song is going to be - could be three minutes or it could be six! So you can get yourself in trouble and blow easy if not careful. Secret is finding the Edge, and not going over it and then surf along that edge for the duration of the song on the hard section. Pushing not bad gears - 53 x 18 or so, on the hard bits.

Finished up with a 10 minute mini core routine.